Responsible Gaming
Gaming Should Be Entertainment
At Star Casino Online, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself viewing gaming as income or relying on it to pay bills, it's time to seek help.
Age Verification
Online gaming in Australia is only available to individuals aged 18 years or over. If you are under the legal gambling age in your jurisdiction, please do not participate in gaming activities. We are committed to preventing underage gambling and maintaining strict age verification protocols.
Warning Signs of Problem Gambling
Please review the following checklist. If you recognize any of these warning signs in your own behaviour, consider reaching out for support:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money intended for essential expenses (rent, food, bills)
- Hiding your gaming activity from family, friends, or partners
- Spending more time and money on gaming than intended
- Feeling anxious, irritable, or restless when unable to game
- Unsuccessful attempts to reduce or stop gaming
- Using gaming as an escape from stress, anxiety, depression, or other problems
- Borrowing money or incurring debt to fund gaming activities
- Neglecting work, study, family, or social responsibilities due to gaming
- Lying about the extent of your gaming involvement
Self-Help Tools
We provide several tools to help you maintain control of your gaming:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose before stopping
- Reality Checks: Receive periodic reminders about how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily exclude yourself from your account for a predetermined period, during which you cannot access gaming services
- Time-Out: Take a temporary break from gaming without permanently closing your account
Support and Assistance
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
Australia
Gambling Help Online
www.gamblinghelponline.org.au
Free, confidential counselling and support services for people affected by problem gambling across Australia.
United Kingdom
GamCare
www.gamcare.org.uk
Confidential advice and support for problem gamblers and their families.
GamStop (National Self-Exclusion Scheme)
www.gamstop.co.uk
Free service allowing you to self-exclude from all UK-licensed online gambling operators.
Canada
Responsible Gambling Council
www.responsiblegambling.org
Provides resources and support for responsible gambling across Canada.
United States
National Council on Problem Gambling
www.ncpgambling.org
Resources and referrals for problem gambling support in the United States.
Germany
Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Information and support for problem gambling in Germany.
Take Action Today
If you believe you have a gambling problem or are concerned about your gaming habits, please don't hesitate to seek help. Speaking with a counsellor or contacting one of the support organisations above is a positive step towards recovery. There is no shame in asking for assistance—help is confidential and available to you.
Your wellbeing is important to us. If you need support, contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au today.